Steps On How To Block Ecobank Account And Atm Card [2024]
In this modern era of technology, protecting your bank account is important and essential.
To protect your money and personal information, you must act immediately if your EcoBank card is lost or stolen, or if you notice fraudulent activity on your account.
The good news is that EcoBank provides easy methods for locking and unlocking your account, giving you security and control over your money.
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In this post, we’ll walk you through the process of blocking and unblocking your EcoBank account and ATM card, allowing you to strengthen the security of your finances.
Let’s have a look at how you can secure your EcoBank account.
How to Block EcoBank Account/ATM Card
If you lose your bank account’s ATM card or SIM card, you can use any of the methods below to secure your account and prevent money theft:
- Internet Banking
- Customer support
- USSD Code
- EcoBank Mobile App
Let’s take the step one after the other:
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Internet Banking
To block your Eco Bank ATM card via Internet banking, Kindly follow these simple steps:
- Go to the EcoBank official website and log in to your account by inputing your username and password.
- From the dashboard, select the “Cards” option.
- Choose the ATM card you want to block.
- Click on the “Block Card” option.
- Confirm the action by entering your internet banking PIN or password.
- If you want to unblock the card later, you can do so by selecting the “Unblock Card” option.
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Customer Support
Another easy method to block your EcoBank account is to customer care. To do this, follow the steps below:
Simply phone the EcoBank customer service number: 0700 500 0000. This line is open at all hours.
To verify your identification, you must provide your account number, credit card number, and any other relevant information.
- Open the call app on your smartphone
- Simply dial the EcoBank customer care line: 0700 500 0000. This line is always available 24/7.
- To verify your identification, you must provide your account number, credit card number, and any other relevant information.
Also: Steps On How To Block UBA bank account and ATM card [2024]
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USSD Code
The code to block your ATM card is *326# but there are steps you must follow carefully to block your ATM card account.
- Dial the EcoBank USSD code *326# on your mobile phone.
- Follow the on-screen prompts to select the “Card Services” option.
- Choose the ATM card you want to block.
- Click on the “Block Card” option.
- Confirm the action by entering the last four digits of your ATM card number.
- If you want to unblock the card later, you can do so by dialing the Eco Bank USSD code *326# and following the on-screen prompts.
- EcoBank Mobile App
Follow this simple steps below to block your EcoBank account/ATM card:
- Download the EcoBank mobile app on the Google Play Store or Apple Store and log in to the app. If you have the app already, launch the app and proceed with the next step.
- Log in to your account using your username and password or biometric authentication.
- From the home screen, select the “Cards” option.
- Select the ATM card you want to block.
- Click on the “Block Card” option.
- Confirm the action by clicking on “Yes.”
- If you want to unblock the card later, you can do so by selecting the “Unblock Card” option.
How to Block My EcoBank ATM Card from Another Phone
You may want to block your ATM card if you have lost a personal item, such as your phone. So, the next action to take is to block your ATM card using a different phone.
To ban your EcoBank ATM Card with another phone, please call 0700 500 0000 or just go to your nearest EcoBank and inform them that you have lost your ATM card and would like to block/deactivate it.
Now you can now block your EcoBank account or ATM card using any of the ways listed above.
Frequently Asked Questions
Can I block my Ecobank ATM card online?
Yes, you can block your Ecobank ATM card online by logging in to your Ecobank Internet Banking or mobile banking app. Navigate to the card management section and follow the steps to block your card.
Is there a fee to block my Ecobank ATM card?
Generally, there is no fee to block your Ecobank ATM card if it’s lost or stolen. Ecobank prioritizes your account’s security, and blocking a card under these circumstances is usually free of charge.
How long does it take to block my Ecobank ATM card?
Ecobank typically blocks a lost or stolen ATM card as soon as you report it. This is done promptly to prevent any unauthorized use of the card.
Can I unblock my Ecobank ATM card after blocking it?
Yes, if you find your card after blocking it, you can request to unblock it. Contact Ecobank’s customer support or visit a branch, and they will guide you through the process of unblocking the card.
What information will I need to block my Ecobank ATM card?
To block your Ecobank ATM card, you will likely need to provide your account number, card number, and some personal identification details for security purposes.